Privacy Policy

Last updated: May 13, 2026

Babble ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and handle your data when you use the Babble Slack app.

What data we collect

When you install Babble, we collect and store the following:

• Your Slack workspace ID and team name
• Your Slack bot access token (used to read and post messages)
• Per-channel language settings you configure via /babble set
• A running count of messages translated per workspace per month (for billing purposes)

When a message is translated, we temporarily process the message text to send it to our AI translation provider. Message content is never stored. It is processed and immediately discarded.

How we use your data

• Workspace ID and bot token are used to authenticate with Slack and post translations
• Message count is used solely to enforce your plan's monthly message limit
• Language settings are used to determine how to translate messages in each channel
• We do not sell, share, or use your data for advertising or any purpose other than providing the Babble service

AI and translation

Babble uses Claude, an AI model made by Anthropic, to perform translations. Message text is sent to Anthropic's API for processing and is subject to Anthropic's privacy policy. Message content is not used to train AI models. Translations may occasionally be inaccurate — please do not rely on Babble for critical or legally significant communications.

How long data is kept

• Workspace data (token, settings, message count) is retained for as long as your workspace has Babble installed
• Message content is never stored — it is processed in real time and immediately discarded
• Monthly message counts are reset on the 1st of each month

Data deletion and access requests

You can uninstall Babble from your Slack workspace at any time. Upon uninstall, your bot token is revoked by Slack. To request full deletion of your workspace data from our database, email us at privacy@getbabble.app and we will delete your data within 30 days.

To request access to or a copy of the data we hold about your workspace, contact us at the same address.

Security

All data is stored in a secure, encrypted database. Bot tokens are stored securely and never exposed to end users or logged. All communication between Babble and Slack uses TLS 1.2 or greater.

Children's privacy

Babble is not directed at children under 13 and we do not knowingly collect data from children.

Changes to this policy

We may update this policy from time to time. We will notify workspace admins of any significant changes via Slack.

Contact us

For any privacy-related questions or requests, contact us at privacy@getbabble.app.